{"id":297,"date":"2026-02-25T23:30:52","date_gmt":"2026-02-25T23:30:52","guid":{"rendered":"https:\/\/cvfm.pt\/?page_id=297"},"modified":"2026-04-24T18:00:04","modified_gmt":"2026-04-24T17:00:04","slug":"politica-de-privacidade","status":"publish","type":"page","link":"https:\/\/cvfm.pt\/en\/politica-de-privacidade\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"297\" class=\"elementor elementor-297\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72db69c e-flex e-con-boxed e-con e-parent\" data-id=\"72db69c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-293e5d0 e-con-full e-flex e-con e-child\" data-id=\"293e5d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b879a76 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"b879a76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Privacidade e Prote\u00e7\u00e3o de Dados Pessoais<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98880a2 e-flex e-con-boxed e-con e-parent\" data-id=\"98880a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13ca7fb elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"13ca7fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t<style>.elementor-element-13ca7fb{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-217930e elementor-widget elementor-widget-text-editor\" data-id=\"217930e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"520\"><strong data-start=\"0\" data-end=\"520\">The healthcare service provider establishment Cl\u00ednica Veterin\u00e1ria Fern\u00e3o Magalh\u00e3es, owned by Crucial &amp; Positivo, Lda., is committed to complying with the General Data Protection Regulation, hereinafter referred to as GDPR, as well as, in this matter, with the provisions of the Constitution of the Portuguese Republic (CRP), the Data Protection Law (LPD), and other special legislation on personal data protection, ensuring the protection of personal data and strengthening the relationship of trust with the client.<\/strong><\/p><p data-start=\"522\" data-end=\"692\">This Privacy and Personal Data Protection Policy is intended to provide information regarding the data collected and the corresponding purpose and processing carried out.<\/p><p data-start=\"694\" data-end=\"826\">If you have any questions regarding the processing of your personal data, please contact us at the following address: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"812\" data-end=\"825\">geral@cvfm.pt<\/a>.<\/p><p data-start=\"828\" data-end=\"1058\">By providing your personal data to the healthcare service provider establishment Cl\u00ednica Veterin\u00e1ria Fern\u00e3o Magalh\u00e3es, the data subject authorizes its processing in accordance with this Privacy and Personal Data Protection Policy.<\/p><h3 data-section-id=\"1kjerqi\" data-start=\"1065\" data-end=\"1088\"><span role=\"text\"><strong data-start=\"1069\" data-end=\"1088\">Data Controller<\/strong><\/span><\/h3><p data-start=\"1090\" data-end=\"1369\">Cl\u00ednica Veterin\u00e1ria Fern\u00e3o Magalh\u00e3es, owned by Crucial &amp; Positivo, Lda., represented by Dr. Marta Machado, NIPC 516183664, with headquarters at Rua Contumil, No. 785, 4350-130 Porto, holder of the healthcare service provider establishment Cl\u00ednica Veterin\u00e1ria Fern\u00e3o Magalh\u00e3es.<\/p><h3 data-section-id=\"1aicdvx\" data-start=\"1376\" data-end=\"1407\"><span role=\"text\"><strong data-start=\"1380\" data-end=\"1407\">What are personal data?<\/strong><\/span><\/h3><p data-start=\"1409\" data-end=\"1911\">Under the GDPR, personal data means any information relating to an identified or identifiable natural person (data subject). An identifiable natural person is one who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, an identification number, location data, electronic identifiers (IP address, cookies), or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.<\/p><h3 data-section-id=\"bbsdip\" data-start=\"1918\" data-end=\"1949\"><span role=\"text\"><strong data-start=\"1922\" data-end=\"1949\">Personal data collected<\/strong><\/span><\/h3><p data-start=\"1951\" data-end=\"2072\">The healthcare service provider establishment Cl\u00ednica Veterin\u00e1ria Fern\u00e3o Magalh\u00e3es collects different categories of data:<\/p><ul data-start=\"2074\" data-end=\"2644\"><li data-section-id=\"1l49n7a\" data-start=\"2074\" data-end=\"2233\">Data that identifies you, such as your name, date of birth, tax identification number, social security number, identification number and its validity date;<\/li><li data-section-id=\"1obc19m\" data-start=\"2234\" data-end=\"2392\">Communication data, including, for example, telephone number, email address, and address (locality, postal code, country, district, municipality, parish);<\/li><li data-section-id=\"1nwbzq3\" data-start=\"2393\" data-end=\"2420\">Insurance-related data;<\/li><li data-section-id=\"9ue665\" data-start=\"2421\" data-end=\"2542\">Data about third parties authorized to make decisions on your behalf or who should be contacted in case of emergency;<\/li><li data-section-id=\"1ctncd3\" data-start=\"2543\" data-end=\"2623\">Information regarding health data and healthcare received or to be received;<\/li><li data-section-id=\"1w6an9p\" data-start=\"2624\" data-end=\"2644\">Data relating to<\/li><\/ul><h3 data-section-id=\"1rdnw9e\" data-start=\"2651\" data-end=\"2685\"><span role=\"text\"><strong data-start=\"2655\" data-end=\"2685\">How your data is collected<\/strong><\/span><\/h3><ul data-start=\"2687\" data-end=\"2911\"><li data-section-id=\"fq4xaa\" data-start=\"2687\" data-end=\"2711\">When you contact us;<\/li><li data-section-id=\"1ijooun\" data-start=\"2712\" data-end=\"2798\">When you establish a relationship with us within the scope of providing a service;<\/li><li data-section-id=\"1ycnp5q\" data-start=\"2799\" data-end=\"2865\">When you post comments or images on our social media pages; or<\/li><li data-section-id=\"53pruf\" data-start=\"2866\" data-end=\"2911\">When, in any way, you send us information<\/li><\/ul><h3 data-section-id=\"19ix3sa\" data-start=\"2918\" data-end=\"2969\"><span role=\"text\"><strong data-start=\"2922\" data-end=\"2969\">Purposes of data collection and legal bases<\/strong><\/span><\/h3><p data-start=\"2971\" data-end=\"3470\">The collection of personal data aims at executing contracts entered into with clients for the provision of healthcare services, prevention or diagnosis and\/or provision of treatments, management of administrative services, namely for scheduling or rescheduling appointments and treatments, billing, accounting and auditing, marketing communications and other commercial communications, quality control, statistical studies, better understanding customer preferences, as well as for contact purposes.<\/p><p data-start=\"3472\" data-end=\"3712\">The legal bases for collecting your personal data include the law, pre-contractual and contractual relationships, payment management, customer support, compliance with legal obligations, the data subject\u2019s consent, and legitimate interests.<\/p><p data-start=\"3714\" data-end=\"3963\">We may also process your data, with your consent, for teleconsultations, publication of photographs or videos for internal and external promotion of our activity, for example on social media, as well as for marketing purposes or sending newsletters.<\/p><p data-start=\"3965\" data-end=\"4100\">Personal data related to your health will only be processed by professionals bound by confidentiality and only to the extent necessary.<\/p><h3 data-section-id=\"1a5a1u\" data-start=\"4107\" data-end=\"4159\"><span role=\"text\"><strong data-start=\"4111\" data-end=\"4159\">Retention period and method of personal data<\/strong><\/span><\/h3><p data-start=\"4161\" data-end=\"4388\">We process and retain your personal data only for the period necessary to achieve the respective purposes, respond to your needs, your requests, or to comply with legal obligations, which vary depending on the category of data.<\/p><p data-start=\"4390\" data-end=\"4530\">We may also retain some of your personal data to the extent necessary to administer or enforce our rights, namely through legal proceedings.<\/p><p data-start=\"4532\" data-end=\"4705\">In cases where the client has given consent for the processing of personal data, we retain such data in accordance with the consent given or until that consent is withdrawn.<\/p><h3 data-section-id=\"8xnuuf\" data-start=\"4712\" data-end=\"4748\"><span role=\"text\"><strong data-start=\"4716\" data-end=\"4748\">With whom we share your data<\/strong><\/span><\/h3><p data-start=\"4750\" data-end=\"5330\">We may rely on other companies to provide certain services and may share information and data with third parties such as accounting and IT companies, competent authorities, legal service providers, consultants, and others. We guarantee that, in such situations, these third parties will have limited access to the data, strictly necessary for the performance of the contracted tasks, and are subject to the same confidentiality obligations. Likewise, we may disclose your personal data when required by law, within judicial proceedings, or investigations of suspicious activities.<\/p><h3 data-section-id=\"1mwg52z\" data-start=\"5337\" data-end=\"5362\"><span role=\"text\"><strong data-start=\"5341\" data-end=\"5362\">Security Measures<\/strong><\/span><\/h3><p data-start=\"5364\" data-end=\"6099\">We have developed mechanisms and appropriate technical and organizational measures to maintain the confidentiality and secrecy of your personal information, considering that the information collected includes sensitive data under the GDPR, in order to ensure a level of security appropriate to the risk and to protect personal data against destruction, loss, alteration, unauthorized disclosure, or accidental or unlawful access. For this purpose, we implement measures such as restricted access to clinical records (physical or digital), use of strong passwords, and updated antivirus software. Additionally, any employee of Cl\u00ednica Veterin\u00e1ria Fern\u00e3o Magalh\u00e3es with access to your personal data is bound by a duty of confidentiality.<\/p><h3 data-section-id=\"1gyycrt\" data-start=\"6106\" data-end=\"6140\"><span role=\"text\"><strong data-start=\"6110\" data-end=\"6140\">Rights of the Data Subject<\/strong><\/span><\/h3><p data-start=\"6142\" data-end=\"6434\">Under the GDPR, Data Subjects may, at any time, exercise the right to information, access, rectification, erasure, and portability of their personal data, as well as the right to restrict or object to processing, including withdrawal of consent. To do so, please contact us via <a class=\"decorated-link cursor-pointer\" href=\"mailto:geral@cvfm.pt\" rel=\"noopener\" data-start=\"6420\" data-end=\"6433\">geral@cvfm.pt<\/a>.<\/p><p data-start=\"6436\" data-end=\"6463\"><strong data-start=\"6436\" data-end=\"6463\">Understand your rights:<\/strong><\/p><ul data-start=\"6465\" data-end=\"7663\"><li data-section-id=\"xhfs30\" data-start=\"6465\" data-end=\"6611\"><strong data-start=\"6467\" data-end=\"6492\">Right to information:<\/strong> You have the right to obtain clear, transparent, and understandable information about how we use your personal data.<\/li><li data-section-id=\"vgfvfp\" data-start=\"6612\" data-end=\"6786\"><strong data-start=\"6614\" data-end=\"6634\">Right of access:<\/strong> You may access the personal data we process and store. However, this right is not unlimited and must comply with data protection and healthcare laws.<\/li><li data-section-id=\"18vctme\" data-start=\"6787\" data-end=\"6906\"><strong data-start=\"6789\" data-end=\"6816\">Right to rectification:<\/strong> You have the right to correct inaccurate or outdated personal data without undue delay.<\/li><li data-section-id=\"lezji6\" data-start=\"6907\" data-end=\"7085\"><strong data-start=\"6909\" data-end=\"6954\">Right to erasure (right to be forgotten):<\/strong> You may request deletion of your data, although this is not absolute due to legal retention obligations or legitimate interests.<\/li><li data-section-id=\"1as33go\" data-start=\"7086\" data-end=\"7206\"><strong data-start=\"7088\" data-end=\"7108\">Right to object:<\/strong> You may object to the processing of your data for reasons related to your particular situation.<\/li><li data-section-id=\"110mw1y\" data-start=\"7207\" data-end=\"7338\"><strong data-start=\"7209\" data-end=\"7239\">Right to withdraw consent:<\/strong> You may withdraw your consent at any time, without affecting the lawfulness of prior processing.<\/li><li data-section-id=\"1f8wahv\" data-start=\"7339\" data-end=\"7503\"><strong data-start=\"7341\" data-end=\"7371\">Right to data portability:<\/strong> You may receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.<\/li><li data-section-id=\"hj87dm\" data-start=\"7504\" data-end=\"7663\"><strong data-start=\"7506\" data-end=\"7545\">Right to restriction of processing:<\/strong> You may request restriction of processing in certain situations (e.g., contesting accuracy or unlawful processing).<\/li><\/ul><p data-start=\"7665\" data-end=\"7723\">All rights must be exercised reasonably and in good faith.<\/p><h3 data-section-id=\"13woe7d\" data-start=\"7730\" data-end=\"7749\"><span role=\"text\"><strong data-start=\"7734\" data-end=\"7749\">Final Notes<\/strong><\/span><\/h3><p data-start=\"7751\" data-end=\"7826\">By using our services, you agree to our Privacy and Data Protection Policy.<\/p><p data-start=\"7828\" data-end=\"8026\">The Data Subject guarantees that the personal data provided is accurate and commits to informing us of any changes, assuming responsibility for damages caused by incorrect or incomplete information.<\/p><p data-start=\"8028\" data-end=\"8287\">We warn that providing personal information online carries risks of interception and misuse by third parties. Therefore, we recommend not including sensitive or confidential personal data via our website or emails. Any resulting damage is your responsibility.<\/p><p data-start=\"8289\" data-end=\"8462\">Users of our social media must ensure their devices are protected against harmful software. We recommend keeping browsers, operating systems, and antivirus software updated.<\/p><p data-start=\"8464\" data-end=\"8680\">If you wish to contact us regarding your rights or questions about how we use your data, please email <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"8566\" data-end=\"8579\">geral@cvfm.pt<\/a>. If still dissatisfied, you may contact the Portuguese Data Protection Authority (CNPD) via <a href=\"http:\/\/cnpd.pt.\">cnpd.pt.<\/a><\/p><h3 data-section-id=\"1jimi14\" data-start=\"8687\" data-end=\"8725\"><span role=\"text\"><strong data-start=\"8691\" data-end=\"8725\"><br \/>Changes to this Privacy Policy<\/strong><\/span><\/h3><p data-start=\"8727\" data-end=\"8849\">We may update this Privacy and Data Protection Policy at any time, and we encourage regular consultation of this document.<\/p><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"d5d74157-5aa6-43c1-b477-87e757dc6170\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\"><p data-start=\"8856\" data-end=\"8876\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"8856\" data-end=\"8876\" data-is-last-node=\"\">Date: 22\/04\/2026<\/strong><\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Privacidade e Prote\u00e7\u00e3o de Dados Pessoais O estabelecimento prestador de cuidados de sa\u00fade Cl\u00ednica Veterin\u00e1ria Fern\u00e3o Magalh\u00e3es, propriedade de Crucial &amp; Positivo, Lda., est\u00e1 empenhado no cumprimento do Regulamento Geral sobre a Prote\u00e7\u00e3o de Dados doravante designado RGPD, bem como, quanto a esta mat\u00e9ria, do consagrado na Constitui\u00e7\u00e3o da Rep\u00fablica Portuguesa (CRP), na [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-297","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cvfm.pt\/en\/wp-json\/wp\/v2\/pages\/297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cvfm.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cvfm.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cvfm.pt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cvfm.pt\/en\/wp-json\/wp\/v2\/comments?post=297"}],"version-history":[{"count":76,"href":"https:\/\/cvfm.pt\/en\/wp-json\/wp\/v2\/pages\/297\/revisions"}],"predecessor-version":[{"id":951,"href":"https:\/\/cvfm.pt\/en\/wp-json\/wp\/v2\/pages\/297\/revisions\/951"}],"wp:attachment":[{"href":"https:\/\/cvfm.pt\/en\/wp-json\/wp\/v2\/media?parent=297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}